You can get a report of how many API calls Rocketship is making to your Autotask via the API Activity by Hour feature in Autotask: Please reach out to support to know more about your API limits.
Log into Autotask as an Admin
Click on Admin->Extensions & Integrations
Click on Other Extensions & Tools->API Activity by Hour
Choose the target Date in the Date field
Click Search
You can download the results as a CSV via the Export icon.
This KB describes what API Throttling is and how to troubleshoot it. What is API Throttling If you get an email from Rocketship, or on-screen alert, that your API connection is being throttled, that means that Rocketship has detected that you may ...
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