Horizon
Connecting Zoho Desk to Horizon
Overview This article walks you through creating a Zoho Desk OAuth application and entering its credentials in the Horizon onboarding wizard. Prerequisites Administrator access to your Zoho Desk account The Horizon onboarding wizard open and on the ...
How Inbound Webhooks Work in Horizon
What Are Inbound Webhooks? Inbound webhooks let external systems — like your PSA, Zapier, or n8n — send data to Horizon in real time. When something happens in an external tool (a ticket is updated, a form is submitted, a rule fires), that tool sends ...
Connecting Google Workspace Calendar to Horizon
Overview This article walks you through creating a Google Cloud service account with domain-wide delegation and entering its credentials in Horizon so that Horizon can read your technicians' Google Calendar events for scheduling purposes. This ...
Connecting Microsoft 365 Exchange to Horizon
Overview This article walks you through registering a Microsoft 365 app in Azure and entering its credentials in Horizon so that Horizon can read your technicians' Exchange calendar events for scheduling purposes. Prerequisites Global Administrator ...
Connecting ConnectWise Manage to Horizon
Overview This article walks you through creating a ConnectWise Manage API member and entering its credentials in the Horizon onboarding wizard. Prerequisites Administrator access to your ConnectWise Manage account The Horizon onboarding wizard open ...
Connecting Autotask to Horizon
Overview This article walks you through creating an Autotask API user with webhook access and entering its credentials in the Horizon onboarding wizard. Prerequisites Administrator access to your Autotask account The Horizon onboarding wizard open ...