This KB documents the frequency of jobs that we run in the background.

Autotask Synchronization

This section highlights how often we synchronization with any changes made directly in Autotask (i.e., not in Rocketship). You can force a synchronization via the Force Sync tool, including a “Sync Real-time” option for some entities, via the Admin Portal->Account->Autotask page.

Tasks

There are some jobs that we run as scheduled tasks that are not synchronization jobs but do impact how Rocketship interacts with Autotask.